Refund and Returns Policy
At Apex Strategies, we are committed to providing our customers with high-quality digital products and exceptional service. However, we understand that there may be situations where a refund or return is necessary.
Our Policy:
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Due to the nature of digital products, refunds will generally not be offered once a product has been downloaded.
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However, we may consider a refund on a case-by-case basis if:
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There is a technical issue with the product that prevents it from functioning as advertised.
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You accidentally purchase a duplicate product.
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Refunds will not be offered for:
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Products that you decide you don’t need or want after purchase.
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Products that are not compatible with your device or software.
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Exchanges:
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We currently do not offer exchanges for digital products.
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How to Request a Refund:
If you believe you qualify for a refund under the terms outlined above, please contact us within 30 days of your purchase.
Processing Refunds:
If your request for a refund is approved, you will receive a full refund for the purchase price of the product, minus any processing fees. Refunds will be issued to the original payment method used for the purchase. Please allow up to 5 business days for the refund to appear in your account.